Virtual Guard

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We trust AT&I Systems for all our Video, Alarm and Access Control Systems at our Branches and Operations Center in Florida. I always know I can count on them for any issues whether its 10am or 10pm, they are always there for us.

Maria Garcia, V.P.

First Bank Florida

Live Monitoring

My Virtual Guard has live offsite surveillance professionals watching your business during the times you want whether its 24 hours a day or after business hours. You pick the areas you want our professionals to monitor:

  • Entire Property
  • Parking Areas
  • Entrances
  • Shipping & Receiving Areas
  • Lobby
  • Employees
  • Cashiers
  • Customers

We can even manage your visitors and allow entry during business hours or after hours and track their movements.

My Virtual Guard’s economical real-time remote surveillance packages provide our clients with highly reliable video surveillance solutions at a low cost of entry and ownership. Our highly trained video surveillance professionals are actually watching your cameras providing you with the coverage you need for your business. Our professionals alert first responders with actionable intelligence providing you with the peace of mind. These intervention specialists don’t rely on an alarm being triggered to alert them that criminal activity is in progress, they are proactive in monitoring your business versus the typical after-the-fact response.

Multiple simultaneous access to your cameras is made possible by an IP infrastructure built using a tier-4 data center with redundant power and extensive bandwidth. This allows end users to view cameras at the same time as My Virtual Guard and law enforcement, without degradation of video quality while maintaining the highest security standards. Real-time off-site video surveillance allows for live visual verification, reducing false alarms and escalating response priorities by police departments.

At the end of each live video surveillance shift, a Daily Surveillance Report (DSR) is generated and emailed to each customer. This consists of time-stamped snapshots of events along with detailed descriptions. The DSR not only provides proof to our customers that their properties are protected from any criminal activity while they’re asleep, but it keeps them abreast of the kinds of activities happening on their properties while they are away.

Managed video hosting, or Managed Video as a Service (MVaaS), is an important aspect for remote surveillance customers. The recorded video data is also stored securely for a period of time allowing for forensic access and retrieval of video for use as evidence in court. As part of this service, we include off-site video storage redundancy with the same high standards of security as online banking, with no limits or time-of-use restrictions to access data.

Remote Video Monitoring & Management Structures

Video Guard Tour: This can be provided in a variety of structures. Some high security applications call for constant surveillance of cameras or checking certain areas at predetermined times.

Video Opening & Closings: This is a very useful service that logs a brief video clip of every user who arms and disarms the security system at a given location. The video can be stored for further audits or emailed immediately to management.  In addition to other advantages, this confirms that the authorized employees are opening and closing the business.

Video Alarm Verification: This provides great assistance in identifying false alarms eliminating unnecessary police dispatches. The use of video verification continues to grow with many municipalities adopting it as their preferred verification method.

Random Surveillance: This service is both economical and useful, allowing for specific monitoring of a video system at different time periods during the day. Along with two-way audio communications during a tour, these systems are a great deterrent to theft and employees’  improper behavior.

Video Escort: This service affords clients added peace of mind for personnel working late or off hours.  With the use of video cameras, speakers and microphones, the user can initiate a video tour with our remote center by activating a tour button. A security staff member will greet them over a hands free communication system. At this point the user can freely walk to their car parked in the parking area. The user can remain in full verbal communication with security personnel while knowing they are also monitored through the remote cameras. In the event of any tentative or dangerous situation, security can warn the user, dispatch authorities and stay with the user until assistance arrives.

Offsite Storage: With Virtual Guard Systems, we store all video on offsite storage in our secure data center. This provides a higher level of security knowing that employees or burglars can not destroy the images stored offsite.


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